Effective as of June 16, 2021

Your California Privacy Rights

California Privacy Rights Act (CPRA)

This section applies to any California residents about whom we have collected personal information from any source, including through your use of our Website(s), by buying our products or services, or by communicating with us electronically, in paper correspondence, or in-person (collectively “you”). For purposes of this section, “personal information” means information that identifies, relates to,
describes, is reasonably capable of being associated with, or could reasonably be linked, directly or
indirectly, with a particular California consumer/resident or household. Personal information does not
include publicly available information or information that has been de-identified.

A. What Information We Collect

We may collect the following categories of personal information about you:

      • Identifiers, which may include real name and alias; postal address; unique personal identifier; online identifiers as detailed below; Internet Protocol (“IP”) address; email address; telephone number; account number, name, and password; state or other government-issued identification card number; MAC address; and/or other similar identifiers;
      • Commercial information, which may include purchasing and transaction history on online stores, or consumer histories or tendencies;
      • Information relating to Internet activity or other electronic network activity, which may include cookie identifiers, clear gifs (a.k.a. web beacons/web bugs), browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, device platform, device version, and/or other device characteristics including your choice of settings such as Wi-Fi, Bluetooth, and Global Positioning System (“GPS”), CPU ID and type, build, model, manufacturer, operating system version, screen size, screen resolution, mobile network status, device locale, and carrier ID;
      • Geolocation data, which may include Global Positioning System (“GPS”) data; locational information based upon your IP address; cell network data; and/or other similar locational data; and which may be collected from various devices including your mobile device(s);
      • Audio, electronic, or visual information, which may include records of calls to or from our customer service centers; and/or video surveillance information;
      • Professional or employment-related information.
      • Inferences about you, such as household income level and demographic information; credit card types you may have; interest in certain types of merchandise; coupon interaction data; transaction return history;
      • Information not listed above and related to characteristics protected under California or federal law; which may include gender; language; country of origin; military service / veteran status; and/or date of birth;
B. What We Do With Your Information

We may collect or use personal information from you for the following purposes:

      • Internal analytics
      • Audit, compliance, policy, procedures, or regulation
      • Billing, payment, and fulfillment
      • Customer claims and fraud investigation and prevention
      • Customer communications
      • Customer relationship management
      • General business administration
      • Marketing products and services
      • Financial reporting and accounting
      • Website optimization and maintenance
      • Systems and data security
C. Sources of Collected Information

We may collect or use personal information from you for the following purposes:

      • Our customers, and prospective customers, including via purchasing goods and services on our Websites, mobile applications, telephone, text message, postal mail, social media, forums, message boards, chatbots, or other means;
      • Our service providers, which includes affiliates, marketing / customer relationship management providers, social media, technology / website hosting providers, analytics providers, and systems administrators / security and fraud investigations providers;
      • Third parties: Companies that collect publicly available information or business partners that collect information and provide to us pursuant to their privacy policies and terms of service.
D. Who We Share Information With

We do not sell personal information or otherwise provide personal information to third parties.

As with other companies that conduct digital marketing, we do gather a limited set of data when you visit our Websites and other web-based services, such as cookies and pixels. We may use this information to enhance our ability to communicate with you, provide you with promotional information, and to ensure proper and secure service. To the extent this activity is interpreted as included in California law’s broad definition of “data sale,” we have provided you with opt-out rights as to that activity as further described in Section G below.

E. Your Privacy Rights

If you are a California resident, subject to applicable law, you have the following rights under California law with respect to your personal information.

      • Right to Know. You have the right to request what personal information we collect, use, disclose, and/or sell, as applicable.
      • Right to Delete. You have the right to request the deletion of your personal information that is collected or maintained by us.
      • Right to Opt-Out of Sales. You have the right to opt-out of the sale of your personal information by us.
      • Right to Non-Discrimination. We may not discriminate against you because you have exercised any of the privacy rights described above. 
        • You may also authorize someone to exercise the above rights on your behalf. Documentation will need to be provided that reflects that you have requested an authorized agent to make a request on your behalf. This may include a Power of Attorney document or other signed document. If we have collected information on your minor child, you may exercise the above rights on behalf of your minor child.

We must be able to reasonably verify your identity and authority to exercise these rights before fulfilling a request. There are also various exclusions and exceptions that apply to these rights under applicable laws. So that we can verify your identity when you make a request, you will need to sign into your mymedicalimages.com account or provide certain personal information to a support member or our privacy officer over the phone.

If you are a California resident and wish to seek to exercise these rights, please reach us in one of the following ways:

Right to Know / Right to Delete / Right to Opt-Out of Sales:

mymedicalimages.com
Attn: Privacy Officer
41 SE 4th Street
Boca Raton, Florida 33432
1-(800) 203–4771

Deidentified Patient Information

We may sell or disclose patient and/or member information that has been deidentified as permitted by law. To the extent we sell or share such deidentified patient and/or member information, we do so pursuant to one of the deidentification methodologies described in Section 164.514(b)(1) or (b)(2) of Title 45 of the Code of Federal Regulations, commonly known as the HIPAA expert determination method and the HIPAA safe harbor method, respectively.

California Shine the Light Law

If you are our customer and a California resident, you may request that we provide you with certain information about the entities with which we have shared our customers’ personal information for the entities own direct marketing purposes during the preceding calendar year. To do so, please write to us at privacy@mymedicalimages.com.

Contact Information

If you are our customer and a California resident, you may request that we provide you with certain information about the entities with which we have shared our customers’ personal information for the entities own direct marketing purposes during the preceding calendar year. To do so, please write to us at privacy@mymedicalimages.com.

mymedicalimages.com
Attn: Privacy Officer
41 SE 4th Street
Boca Raton, Florida 33432
1-(800) 203–4771